Marketing Eye

Expert Marketing Blog - Page 68

Podcast


As business owners and managers in an ever evolving world, our jobs become more challenging every day – every hour – to cut through clutter and make consumers notice our message.


How many times do we find ourselves repeating what we say to co-workers to get a message across?  For most of us, this isn’t a reflection of how we’re gauged as professionals or individuals but 95% attributable to the ‘151 rule’.


They say a person needs to hear new information at least three times before it registers into his/her mind for immediate recollection.  This has been taught over and over again to us and you can test it by saying aloud a new name you come across three times consciously.


When you target a market with a specific message the same rule applies, all except your target isn’t one person and those three times won’t cut it.  It’s all about repetition.  You have no control over which people are listening at what time of the day - so the logical bet is to be accessible and available 24/7/365.

Read more about: How to produce a mind-blowing podcast
It's only Tuesday and I am incredibly tired. I have been a week back in the US from international travels and all of a sudden it has all hit me like a tonne of bricks.

I arrive early to my hotel room, my place of residence until I make time to find a home in Atlanta, and I plonk all my bags down on the carpet, just by the door. Reluctantly, I reach for my bag and pull out my laptop case. As I unzip the case, I walk towards the small table in the corner, with a light beaming into the triangle of the wall.

I grab my Apple MacBook Air, flick open the screen, type in my password and stop for a moment. I am tired. So, tired that my body aches and my shoulder blades feel like I have a knife edged into bone. This is the life of someone who travels.
Read more about: How does a "guru" change your opinion?
Oreo
Four minutes. That’s how long it took for the first Twitter advertiser to bid on “power outage” as a search term after the lights went out at the New Orleans Superdome.

It also didn’t take long for cookie giant Oreo to respond to the now-infamous #superbowlblackout, spawning more than 13,000 re-tweets and nearly 5000 favourites.
Read more about: What small businesses can learn from the Superbowl

Do you have plans to grow your business in the next 12 months? If you do, then we should talk.

There are many compelling reasons why businesses don’t achieve their goals; finance, people and marketing to name a few.

In the past 12 months, my business has embarked on global expansion. In that time, I personally have gone through everything from over the top excitement in signing a new deal, to dreading opening my emails - just in case something doesn’t go to plan. It’s part of the journey of any entrepreneur or businessperson that is on a high growth path and willing to take a risk.
Read more about: Do you have a marketing problem that needs solving: Exclusive to Atlanta Companies
Don't be fooled to think that in 2013 you have time to waste. Everyone is now faster, smarter, better - all with extraordinary tools at their disposal.

Embarking on global expansion has been the most fascinating experience and in particular, working in what is one of America's most untapped entrepreneurial hubs of Atlanta has not only been rewarding, but also very invigorating.

Atlanta isn't the sleepy town that some of the cities counterparts seem to think it is. In fact, it is quite the opposite. The city is full of promise, spirit and an attitude that is less ruthless than say New York, Chicago, San Francisco or Los Angeles. Behind the politeness and accomodating attitudes of Atlanta's business folk are smart, determined, ambitious and thoroughly capable people who drive small businesses in an endeavour to become big businesses.

Capitalizing on an ability to cap salaries and deliver products and services to a national and international audience with America's most proficient transport hub at its disposal, Atlanta entrepeneurs are dreaming big. You heard it right - they are dreaming big. Not too dissimilar to their New York small business friends who have inspired a national through a carefully executed tabloid and magazine advertising campaign that let's the world know that in New York "This is no place to dream small."

What strikes me about the people of Atlanta is their attitude to helping others and in turn, helping themselves. It seems that those who don't come from here, tend to be the one's to watch, whereas if you do business with a true Atlanta local, you are guaranteed that the good old fashion handshake on a deal is exactly that. 

Today I had lunch with two talented mergers and acquisition partners at Deloitte. They both are very busy people but were kind enough to take time out of their day to have a chat about business, tax and the run of the land in setting up in Atlanta, buying a home and a motor vehicle.
Read more about: How to hit the road running with your next marketing campaign


It’s universally acknowledged that good service will get you places. Whether selling an unnecessarily big screen television to a family or ice to Inuits, good service makes sales.

This said, there are exceptions to every rule and every so often in this world of increasing competition, there are business managers with seemingly decreasing nouse.

It’s no longer just about your product or service – it’s all about the experience.

Marketing encompasses all senses – sight, taste, touch, smell and sound. Combined, these make the experience. The experience that people will walk away with; the experience that – good or bad – people will talk about.

As marketeers, we work tirelessly to communicate your message on each of these levels. We study, we research and we have experience to hone you the best experience for your offering. Not everyone understands the importance - or relevance even - of marketing however… and it shows…

Read more about: Why a customers experience is all that matters.
Facebook

Let’s start this blog with a simple exercise. Go to your Facebook page and look at the last 10 statuses you posted. What are they mostly about? You may want to think before posting if most of your statuses revolve around work complaints, drunken weekend antics or overstate political opinions.

A study by University of Scranton and UC San Diego researchers found that Facebook status updates stick in the minds of readers for longer than you think – one status alone is 1.5 times more memorable than sentences from books, and 2.5 times more memorable than faces of strangers, representing a remarkable difference in memory performance.
Read more about: How to make people remember your Facebook posts
 
The vast majority of business owners eat, breathe and sleep work.  You know your product.  You know your industry.  You have great relationships with your clients; even prospective business; BUT business isn’t as boom-boom-boom as it could be.  
Insert question marks here…  Sometimes even the odd exclamation mark for frustration’s sake.

You spend all your time on your business, client relationships, communications.  You’re investing a lot in your marketing to spread awareness and build a reputation.  Where’s the conversion?  Where’s the new business?  Where’s the Twitter following?  Where are the likes on Facebook?

Know.  Like.  Trust.

No matter how big and experienced you may be, a lot of people don’t know about the X-Factor of communication - that recent Chanel ad featuring Brad Pitt is a great example (making it to the ‘Business Insider’s 10 Worst Ads of 2012’ list).  Before you sell anything, you need to get known, you need to be liked and you need to be trusted.

How?
Read more about: You’re on top of it… Or are you?
Blog
Business blogging can be tricky – your writing has to be professional, yet casual; informative, but not cut into the products/services you are selling, and (most importantly) open.

However, the work you put into it is extremely beneficial when it comes to your company’s branding, giving the world an insight into what’s behind the scenes. On top of that, writing a blog can grow your business as you position your company as a thought leader in its industry.
Read more about: How to write a good business blog
After speaking with Marketing Eye's CEO for an hour and a half last night on the businesses direction and any challenges that the company may face now and in the future with its current growth path - a startling revolution occurred.

Our expansion plans and the hard work that has gone into making it happen is a GAME CHANGER.

Based on now real marketing other than a website, the forecast is that the business will double within 2 years and that's being conservative - because we actually think this will happen within a year to 18 months. 
Read more about: What's your game changer? Here's mine.
Why do 99% of the business cards I receive still not have any links to social media?

Business to business marketers are still falling short of connecting with their clients and prospects at every opportunity and it seems completely ridiculous that they still don't have links to LinkedIn, Twitter, Blogs and Facebook, displayed on their business cards for everyone to see and connect with.
Read more about: What your business card SHOULD look like
Everything you do from design to search engine optimization and social media, online advertising and content marketing, effects your ability to increase your market share and drive sales online.

If you look at your website, it is the home base. The place where you want everyone to come "home to" and feel comfortable to let their hair down and take off their shoes. In fact, you don't even mind if they put their feet up on the coach - as long as they feel comfortable enough to want to come back time and time again.

To get your visitor to feel this way, you have to be hospitable. You need to make them "feel" at home and as if your place is theirs. They need to have all of their home comforts and you have to keep them entertained.
Read more about: Grow market share and drive sales through online marketing
It was opportune that I met with Jennifer Guarton from Atlanta Business Chronicle last week because without her, I would not have been sitting at this morning's 2013 Eggs and Issues Breakfast.

My belief is that you cannot market to a market you don't understand. While marketers tend to understand the psychology of why people buy, they can often be caught out by glazing over the state of the economy and not understanding both Government influence and Economic  conditions in regions in which they market.
Read more about: State of the market - how Atlanta is forging ahead in 2013
In today's New York Times, there is a full page advertisement that says:

THIS IS NO PLACE TO DREAM SMALL.

IN NEW YORK STATE, A BUSINESS CAN GROW
AS BIG AS ANYONE CAN POSSIBLY IMAGINE.

THIS IS A PLACE WITH A WHOLE
NEW APPROACH TO BUSINESS DEVELOPMENT.
WITH THE FASTEST-GROWING TECH SECTOR IN THE U.S.,
ONE OF THE BEST EDUCATED WORKFORCES IN AMERICA,
AND OVER $1 BILLION IN INCENTIVES AND TAX BREAKS,
IT'S NOT SURPRISING THAT OUR ECONOMY LAUNCHED OVER
50,000 NEW BUSINESSES LAST YEAR ALONE.

NO MATTER WHO YOU ARE,
OR WHAT YOU DREAM OF BECOMING,
REMEMBER THIS:
NO ONE EVER CAME HERE TO TAKE A BACK SEAT,
PLAY SECOND FIDDLE,
OR MAKE IT SMALL.
Read more about: This is no place to dream small : New York Times
It's been an exhilirating week to say the least and my excitement levels are sky high.

The magnitude of market opportunity in Atlanta and the ability for a bespoke marketing services company like Marketing Eye to provide small businesses with a complete outsourced marketing department is incredible.

When you move to a new city, the first thing you do is connect or reconnect with people you know or have met before. It's a great opportunity to touch base and to engage with people, get updates on everyone's lives and start off where you left off.
Read more about: How to keep the respect of your peers